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The protection of your personal data is important to us. In this privacy statement, we inform you about the processing of your data in the context of using our website and our services. We process your data exclusively based on legal regulations (GDPR, TMG).
1. Name and Address of the Responsible Party
Buddy's Meow House
Tierstraße 1
8000 Burgas (Bulgaria)
Website: https://buddy-s-meow-house.com/
E-Mail: info@buddy-s-meow-house.com
Phone: +359123456789
For general questions about data protection, please contact us through our Contact Page.
Since we are below the legal minimum size for the obligation to appoint a data protection officer, we have not appointed one.
2. General Information about Data Processing
We generally process personal data of our users only to the extent necessary to provide a functional website as well as our content and services.
The processing of personal data of our users is only carried out with the user's consent or if the processing is permitted by legal regulations.
3. Collection and Storage of Personal Data
We collect and store your personal data when you use our contact forms, make a booking, or register for our customer portal.
The processing of personal data is specifically for the following purposes:
- Answering your inquiries and concerns
- Contract processing and preparation (e.g., booking of boarding spaces)
- Communication and information in the context of animal mediation and care
4. Data Processing with Contact Forms
Our website contains various contact forms through which you can contact us.
The data collected through the contact forms (such as name, email address, phone number) are stored by us and included in our customer database to process your request and for future communication and potential contracts.
Please note: If you send inquiries through the form regarding external animals, your information will be forwarded directly to the respective owner of the animal.
However, the inquiry is visible to the operator of this site and will also be stored by the operator to prevent misuse.
5. Customer Portal
Currently, we do not offer you the possibility to access your data yourself within the customer portal.
6. Statistical Analysis of User Data
To optimize the user-friendliness and offer of our website, we conduct an anonymized call statistic.
This statistic does not contain any personal data and does not allow any conclusions about your identity.
Only aggregated data on visits and page views are collected and evaluated.
7. Legal Basis for Data Processing
The processing of your personal data is carried out according to the following legal bases:
- Art. 6 para. 1 lit. a GDPR: Your voluntary consent, e.g., when using a contact form;
- Art. 6 para. 1 lit. b GDPR: Fulfillment of a contract or pre-contractual measures;
- Art. 6 para. 1 lit. f GDPR: Protection of our legitimate interests, e.g., to ensure the smooth operation of our website and optimize our service.
8. Retention Period and Data Deletion
Personal data are stored only as long as necessary to fulfill the above-mentioned purposes or as legally required.
If the data are no longer required for the purposes for which they were collected or you revoke your consent to data processing, your data will be deleted or blocked.
Unless there are legal retention obligations, you can request the deletion of your data at any time.
Use our Contact Options to submit your data deletion request.
9. Disclosure of Personal Data
Your personal data will only be transferred to third parties if:
- You have given your explicit consent
- The transfer is necessary to fulfill a contract
- There is a legal obligation
- The transfer is necessary to protect legitimate interests and there is no reason to believe that you have an overriding legitimate interest in not having your data disclosed
10. Data subject rights
Under the GDPR, you have the following rights:
- Right of access to the personal data stored with us (Art. 15 GDPR);
- Right to rectification of inaccurate or incomplete data (Art. 16 GDPR);
- Right to erasure of your data stored with us (Art. 17 GDPR);
- Right to restriction of the processing of your data (Art. 18 GDPR);
- Right to data portability (Art. 20 GDPR);
- Right to object to data processing (Art. 21 GDPR).
If you would like to exercise any of these rights, please contact us. You can find the contact options on our Contact page.
In addition, you have the right to lodge a complaint with a supervisory authority about the processing of your data.
11. Changes to the Privacy Policy
We reserve the right to occasionally adjust this privacy policy to ensure it always meets current legal requirements or to implement changes to our services in the privacy policy.
The current privacy policy applies from the time it is published on our website.
Last update: 9/20/2026